FAQFAQ
(Frequently Asked Questions)
Are the Melissa Malia Apartments open year round?
The Melissa Malia Apartments are open from the beginning of May until the end of October.
Are the Melissa Malia Apartments situated in a quiet or a loud environment?
Melissa Malia Apartments are situated in a quiet neighbourhood in Malia Old Town and there are no problems with noise at night.
What languages do you speak at Melissa Malia Apartments?
We speak Greek, English and Swedish.
What time is check in / out?
Check in is from 14.00h and check-out is until noon, 12:00. A late check-out can be arranged at a small charge on request and upon availability.
Which currencies do you accept?
We accept all currencies and all major credit cards. We gladly accept your foreign currency exchange at official bank rates.
Do the Melissa Malia Apartments provide parking space?
Yes, we offer a free secure parking space in front of our property (streetside)
Do you have a garden?
We do have a lovely garden with trees, plants and flowers; we also have a sun terrace next to our swimming pool for the sun-worshippers.
Are pets allowed in Melissa Malia Apartments?
No, we're sorry, but pets are not welcome on the hotel premises. Personally we have nothing against them, but not all guests are charmed by pets.
Is the hotel accessible for guests with a kinetic disability?
The Melissa Malia Apartments are partly accessible for guests in a wheelchair. Unfortunately, however, our hotel does not meet all requirements to be entirely 'wheelchair accessible'. Should you need more detailed information, please send us a message at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
In case of an emergency, can I consult an English speaking doctor?
Yes, there are excellent English / German speaking doctors in Malia. There is a private medical centre on a 24/7 base, as well as a qualified dentist and several pharmacies.
How big is Malia and its population?
The municipality of Malia, which consists of the coastal villages Malia and Stalis plus their mountain counterparts Krassi and Mohos has a population of around 6,000 and covers a surface area of about 6,700ha.
Is there a bus stop / taxi stand nearby?
There is a bus stop (150m. from our hotel) as well as a taxi rank. And we gladly call a taxi for you at any time.
Is tap water safe to drink?
Yes, tap water is safe to drink, but bottled water is generally preferred.
What power supply do you have?
Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask our staff to help you out. Power cuts happen occasionally, especially in summertime, due to strained generating capacity.
What time zone does Crete have?
Crete, like the rest of Greece, is 2 hours ahead of Greenwich Time (GMT +2) and adjusts to summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the last Sunday in October.
What are the shop opening hours in Malia and Stalis?
Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours.
How frequent are the local bus services?
Bus services are operated by the KTEL cooperative and buses are fast, frequent and comfortable. They leave in both directions from the main road about every 20 minutes, to Heraklion in the west and to Agios Nikolaos in the east.
Do you have places of interest in the area?
There are plenty of highlights and places of interest to visit in the area. Have a look at our web site's section Destination Info in the box on the left.
What climate do you have?
Crete has a Mediterranean climate with warm, dry summers and mild, wet winters.
How far is it to Heraklion?
Heraklion, Crete’s capital, is 35km west of Malia (45min. by bus, 30min. by car). Heraklion International Airport is about 32km west of Malia.
Can I have access to the Internet?
Yes, the Melissa Malia Apartments provide (central) Internet access and have a free Wi-Fi zone.
Can I rent a car?
Car rentals are readily available; we are happy to give you more information.
How far is the hotel to the city centre and to the beach?
Melissa Malia Apartments are located in the quiet part of the village, only 50m from the cozy taverns and restaurants in Malia's Old Town. We are within easy reach on foot (about 15min.) from the beach. To Malia Beach Road it is about 5 minutes on foot. (See also Location).
